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Email Logs Tab

Access the Scheduled Meeting​

On the MeetingPal Home Page, locate the left-hand menu. Select Meetings.

From the dropdown list, locate and select the scheduled meeting for which you want to review email delivery activity.

Open the Email Logs Tab​

In the selected meeting’s dropdown menu, click Email Logs.

The Email Logs page will open.

Understanding the Email Logs Page​

The Email Logs page provides a detailed history of all emails sent for the meeting.

You can use this page to:

  • View sent meeting invitations and notifications.
  • Monitor delivery statuses.
  • Review timestamps.
  • Identify failed or bounced emails.
  • Troubleshoot delivery issues.

Review Log Information​

Each email log entry may include:

  • Recipient Name.
  • Email Address.
  • Email Subject.
  • Delivery Status.
  • Date and Time Sent.
  • Delivery Confirmation Time.
  • Error Messages or Bounce Reasons.

Use this information to confirm whether emails were successfully delivered.

Filter and Search the Logs​

Use the search bar and filters to locate specific messages.

You may be able to filter by:

  • Recipient name.
  • Email address.
  • Delivery status.
  • Date range.
  • Email type.

This is useful when troubleshooting delivery issues for specific recipients.

Understand Delivery Statuses​

Common statuses may include:

  • Queued – The email is waiting to be sent.
  • Sent – The email was submitted to the email server.
  • Delivered – The email was accepted by the recipient’s email provider.
  • Opened – The recipient opened the email (if tracking is enabled).
  • Bounced – Delivery failed.
  • Failed – The email could not be sent.

Troubleshoot Failed Emails​

If an email is marked as Bounced or Failed:

  • Verify that the email address is correct.
  • Ask the recipient to check their Spam or Junk folder.
  • Confirm that the recipient’s mailbox is not full.
  • Correct the email address if necessary and resend the invitation.

Resend Emails​

After correcting any issues:

  • Return to the Invitees page.
  • Click Notify Users.
  • Select the appropriate resend option.
  • Send the invite again.

Export Logs (Optional)​

If available, click Export to download the Email Logs for audit or reporting purposes.

The export may include all visible log entries and statuses.

Common Uses for Email Logs​

The Email Logs tab is useful for:

  • Confirming delivery of meeting invitations.
  • Tracking reminder emails.
  • Investigating bounced emails.
  • Maintaining communication audit records.

Important Notes​

Delivery confirmations indicate that the recipient’s email server accepted the message; they do not guarantee the recipient has read it.

Open tracking depends on the recipient’s email client settings.

Some log updates may take a few moments to appear.