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Using the WhatsApp Logs Tab in a Scheduled Meeting in MeetingPal

Access the Scheduled Meeting​

On the MeetingPal Home Page, locate the left-hand menu. Select Meetings.

From the dropdown list, locate and select the scheduled meeting for which you want to review WhatsApp delivery activity.

Open the WhatsApp Logs Tab​

In the selected meeting’s dropdown menu, click WhatsApp Logs.

The WhatsApp Logs page will open.

Understanding the WhatsApp Logs Page​

The WhatsApp Logs page provides a record of all WhatsApp messages sent for the meeting.

You can use this page to:

View sent WhatsApp invitations and notifications. Monitor delivery statuses. Review message timestamps. Identify failed deliveries. Troubleshoot invalid mobile numbers.

Review Log Information​

Each log entry may display details such as:

Recipient Name. Mobile Number. Message Type. Delivery Status. Date and Time Sent. Delivery Confirmation Time. Error Messages (if any).

Use this information to verify whether attendees successfully received their WhatsApp messages.

Filter and Search the Logs​

Use the available filters and search tools to locate specific messages.

You may be able to filter by:

Recipient name. Mobile number. Delivery status. Date range. Message type.

This is especially useful when troubleshooting delivery issues for specific attendees.

Understand Delivery Statuses​

Common statuses may include:

Queued – Message is waiting to be sent. Sent – Message was submitted to WhatsApp. Delivered – Message was successfully delivered. Read – Recipient has opened the message (if supported). Failed – Delivery was unsuccessful.

If a message fails, review the error details to determine the cause.

Troubleshoot Failed Deliveries​

If a message is marked as Failed:

Verify the attendee’s mobile number is correct and includes the country code. Confirm the attendee has an active WhatsApp account. Check whether your organization’s WhatsApp messaging service is operational. Resend the message after correcting any issues.

Export Logs (Optional)​

If available, click Export to download the WhatsApp Logs for audit or reporting purposes.

The export may include all visible log entries and status information.

Common Uses for WhatsApp Logs​

The WhatsApp Logs tab is useful for:

Confirming delivery of meeting invitations. Tracking reminder notifications. Investigating delivery failures. Maintaining communication audit records.

Important Notes​

WhatsApp Logs are only available if WhatsApp messaging is enabled for your organization. Delivery and read confirmations depend on WhatsApp’s reporting capabilities. Some log details may take a few moments to update. Messaging charges may apply based on your account configuration.